09-24-2024 22:01
09-24-2024 22:01
I've been checking my previous day's total Energy Burn each morning (due to inaccuatye sync issue with MyFitnessPal) but the data and my base hourly burn has been changing. For example this morning, yesterday had just over 3k calories (which tracked well with my 11k+ steps and workout) but I looked later and it now shows 969 calories total for yesterday. My base rate has also changed dramatically, from consistently around 70 cal/hr while sleeping, and now showing 28/hr and 14/hr at various times. No change to weight or any other measurements within Fitbit. What could be causing such dramatic and inaccurate swings and dats loss?
09-25-2024 10:59
09-25-2024 10:59
Hello @Jennanne51
There is an issue with calorie tracking on the Fitbit side. The team is aware of the issue and has been working on a fix.
That said, there's an update for the Android Fitbit app, ver 4.26.1, that started rolling out today, 25 Sep 2024. I got the update this morning. Although I don't know for sure, I'm hoping that this update has the fix for the calorie tracking issue.
The app updates tend to rollout in waves. If you don't see the update right away, keep checking.
So far, I haven't seen any posts about an update for iOS Fitbit app. I suspect one should be rolling out soon, if not at the same time as the Android app.
Rieko | N California USA MBG PE