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Everyone with battery problems on the Charge 5

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‎10-01-2021 00:02 - edited ‎10-01-2021 00:03

‎10-01-2021 00:02 - edited ‎10-01-2021 00:03

Just out of curiosity, since there seem to be some people with problems and some without.
If it's a hardware problem with a bad batch and not a software problem, what color version do you have?

Personally
Black/charcoal - problems

Best Answer
7 REPLIES 7

‎10-01-2021 00:27

‎10-01-2021 00:27

- Steel Blue - problems gone after 3 days

 

I have the steel blue version (with iOS), but after three days it seems to get better, although I have not set anything differently. The Charge 5 now loses about 1% per hour (with always on display turned on), which is okay for me. I have no explanation why though. I also haven't charged it particularly and let it go empty or anything.

Best Answer

‎10-01-2021 02:27

In response to SunsetRunner

‎10-01-2021 02:27

Hmm, perhaps it might be some first day updates or calibarations in the beginning that's causing the issue then.

My just died, but I'll see if i can reset it once i get home to the charger. 

Best Answer

‎10-01-2021 03:56

‎10-01-2021 03:56

I have the issue with battery as well
Charged yesterday, up to 100%, was about 8PM when disconnected - 100% battery charged.
Now I have 1pm and battery is only 51% full
GPS tracking changed to Buitl-in, vibrations normal, notifications off, screen manual wakeup
I am sitting in the office, so no Mega Big GPS usage
and will be about 70% battery lost in 24h
Get it on Tuesday - very not cool

Best Answer

‎10-01-2021 05:52

‎10-01-2021 05:52

Steel Blue.  Went to bed at 11PM with 38%, woke up at 7ish to a dead Fitbit.  The app shows last heart beat reading at just before 6AM.  That's about 6% battery drain with Sleep mode on.

Best Answer

‎10-01-2021 05:57

‎10-01-2021 05:57

Check out this other thread on the same topic - https://community.fitbit.com/t5/Charge-5/Charge-5-battery-draining-too-fast/td-p/4973720

Pretty telling that its not even a week into product launch and the overwhelming sentiment is that the product has been released with some serious flaws

Best Answer

‎10-08-2021 13:17

‎10-08-2021 13:17

Black/charcoal. When I first got it, went from 90% to 50% in 9 hours and then dropped 30% while I was asleep. I charged it back up to 100% and it was still dropping fast (3% in an hour) so I restarted it through settings. It is now working great, has dropped 20% over two days. I can see it lasting around 6-7 days on one charge.

Best Answer

‎01-21-2022 06:05

‎01-21-2022 06:05

Blue died.  Replaced with another blue (all this w/in the last 6 weeks) whose battery if fine.  Sleep, O2 levels and activity not as sensitive as my old Charge 4, which was replaced when the band brackets broke.

Best Answer