10-27-2023
16:50
- last edited on
10-28-2023
05:08
by
AndreaFitbit
10-27-2023
16:50
- last edited on
10-28-2023
05:08
by
AndreaFitbit
I just want to tell everyone about the excellent service I received. In less then 24 hours Fitbit has sent out a new Charge 5. They didn’t hesitate to replace the one I had for less than a year. I also want to say how wonderful this community has been, because of y’all I was able to find the steps I needed to try first. Even though I was unable to fix my Charge 5 y’all are wonderful and I definitely will return to this community again. Thank you so very much.
Moderator edit: format.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us and for your amazing feedback @SassyGator.
I'm glad to hear that you were able to solve your Charge 5 query and that you received an excellent service from our team and help from our community.
If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping!