Exercise Shortcut Dissapeared

[Jvollmer]

I wasn't using a couple of exercise shortcuts on my Charge 5, so I removed them using the Android app. When I went to add them back, they had disappeared in the app. How do I add them back?

[Julia_G]

Hi, @Jvollmer  you need to add them back using the Fitbit app on your phone.  Go to account (small person icon/photo top left of opening app screen) -> your device (Charge 5) -> Exercise shortcuts.

There you can delete, add and reorder the Exercise Shortcuts available to you on the watch.

Be sure to sync your Fitbit when you have made any changes.

[Jvollmer]

No more swim shortcuts.

[Julia_G]

Hi, @Jvollmer , are you referring to the shortcuts you can upload from the Fitbit app on your phone?  I have swim available on both Android and iOS versions of the app.  As mentioned above, you will need to add it from the app for it to be available on your wrist.

If your shortcut list is “full” - that is you have already added the maximum number of shortcuts - you will have to delete one before you can add another.  Could that be the problem?  

[Jvollmer]

Yeesh, it's all good. Swim was already there, but had been gone for a
minute. The "+" in the upper right just showed up after an app reinstall.
-Thanks.

[Julia_G]

Okay, I am glad it is all fixed now!