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Exercise not recorded Charge 5

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‎08-11-2022 22:44 - last edited on ‎08-17-2022 11:11 by Moderator Alum

‎08-11-2022 22:44 - last edited on ‎08-17-2022 11:11 by Moderator Alum

Have just done walk 5400 steps and not recorded

 

 


Moderator edit: subject updated for clarity

 

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‎08-17-2022 11:11

‎08-17-2022 11:11

Welcome to the Fitbit Community forums, @convertible4. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with more information. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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