08-18-2022 16:12 - edited 08-18-2022 16:14
08-18-2022 16:12 - edited 08-18-2022 16:14
Even with some of the battery savings tips, only lasts 2D this recent charge !
Pay more for more features but need to shut them down to save battery doesnt makes sense to me.
PS: Mine is with latest firmware version.
08-20-2022 08:20 - edited 08-20-2022 08:22
08-20-2022 08:20 - edited 08-20-2022 08:22
Hi, welcome to the Fitbit Community forums, @Tweety487 .
Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps.
In this case, since you already tried the basis steps shared in the forums to improve battery life and you continue to experience the same problem, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed.
The best way to get help for this problem is to chat with us online or give us a call. You can click here to get connected.
See you around.