Fitbit Charge 5 suddenly stopped working

[xml]

My 11-month Fitbit Charge 5 suddenly stopped working yesterday afternoon. I tried all steps/tricks suggested in the internet communities, it still doesn't work. Warranty pages/steps from Fitbit website seems a cycular close loop lead to nowhere. What could I do?

[FitbitUser0815]

You can contact support. Expect that getting it repaired or replaced will be a long, exhausting process.

[RiekoC · Accepted solution]

Hello @xml 

Use this link to contact Support (<-- click link). Complete the prompts until you get to the option to chat or call.