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Fitbit Pay Revolut Charge 5

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‎02-24-2022 15:13 - last edited on ‎02-25-2022 08:51 by Moderator Alum

‎02-24-2022 15:13 - last edited on ‎02-25-2022 08:51 by Moderator Alum

For some reason my Fitbit Charge 5 is not accepting my Revolut card details. Revolut help chat says should be fine as it is an acceptable card in the UK but Fitbit pay doesn’t accept and says card not accepted check with your bank, which I did. Stalemate! Any ideas?

 

 


Moderator edit: subject updated for clarity

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‎02-25-2022 08:50

‎02-25-2022 08:50

Hi, welcome to the Fitbit Community forums, @Nc76. 

 

Thank you for sharing that you've been experiencing this problem with your Charge 5. 

 

I was able to confirm that Revolut is indeed listed on the banks compatible with Fitbit Pay. In this case, since the bank is compatible and you already called your bank to check if there were any restrictions, I do recommend that you get in touch with the Customer Support team so they can provide you with the next steps. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

See you around.

 

 

Davide | Italian and English Community Moderator, Fitbit


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