help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app redesign feedback

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2023 09:41 - last edited on ‎11-12-2023 11:37 by Fitbit Moderator

‎11-12-2023 09:41 - last edited on ‎11-12-2023 11:37 by Fitbit Moderator

I really don’t like the new Fitbit app. It’s so hard to read. I would like to go back to the old one.

Best Answer
4 REPLIES 4

‎11-12-2023 11:36

‎11-12-2023 11:36

Hi there @HarperLee5, welcome to the Fitbit Community. 

Thank you for sharing your comments with us about the new app design. We understand that adjusting to changes can be challenging. So far, we have been actively listening to all your feedback in an effort to enhance your overall experience with Fitbit. Please feel free to share your suggestions on our Product Feedback board.

Best Answer
0 Votes

‎11-12-2023 12:28

In response to EstuardoFitbit

‎11-12-2023 12:28

Most people do not like the new Fitbit app. I vote that you bring back the old one. Thank you.


In God We Trust

Sent from my iPhone
Best Answer

‎11-13-2023 06:05 - edited ‎11-13-2023 06:06

In response to HarperLee5

‎11-13-2023 06:05 - edited ‎11-13-2023 06:06

Thanks @HarperLee5. Thanks for getting back to me. 

Please take note that I found this post on the Product Feedback board asking the exact same option that you have requested. Feel free to visit that page and leave your thoughts and kudos on any other ideas.

Best Answer
0 Votes

‎11-13-2023 12:26

In response to EstuardoFitbit

‎11-13-2023 12:26

Yesterday, I posted that the issues with my charge 5 were all working again.  Today, none of the health metrics are working.  My device tracked sleep, but the sleep stage graph and sleep score number are missing in the app.  In my opinion, this is an app issue since my device tracked the sleep.  All of the health metric numbers are missing.  My issue is the up and down of the system reporting the data. I have read many suggestions regarding the new update.  I am not opposed to change; however, I bought the charge 5 because of the features and the data I would receive based on those features.  I love my charge 5 but I am not pleased that the app is not consistently reporting data.

Best Answer