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Fitbit charge 5- no sleep result

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‎11-27-2022 02:55

‎11-27-2022 02:55

Hi,
Why fitbit charge 5 dont show sleep result after wake up. I have to connect to my smartfon. After that my smartband show it. 

 

Please fix it!

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6 REPLIES 6

‎12-02-2022 23:30

‎12-02-2022 23:30

No idea?

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‎12-03-2022 00:37

‎12-03-2022 00:37

For the last 3 days no sleep or readiness scores. I've tried everything. Even factory reset.

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‎12-03-2022 22:13

‎12-03-2022 22:13

I had this last week. I was on holiday and the time zone on the watch didn’t update to match my watch because I didn’t sync it for several days. Once I sync’d it, it updated to the correct time and started tracking sleep again

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‎12-04-2022 02:39

In response to Fredae

‎12-04-2022 02:39

I can’t get. Sleep data , breathing rate or HRV. Very frustrating.  Have been a fitbit user for over 10 years.  They can’t seem to the fix the problem.

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‎12-04-2022 09:12

In response to sumo

‎12-04-2022 09:12

Have you tried the new firmware release? I just got notified yesterday of the new release. I installed it and everything seems stable. 

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‎12-04-2022 12:04

In response to caninedale

‎12-04-2022 12:04

I usually update when I see the notification. How do you find the latest firmware update. Thanks

Sent from my iPad
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