Fitbit charge 5 showing wrong distance compared to workout distance

[NewTracker26]

Hi,

My outdoor workout section on the dashboard shows 7kms done during the workout, but on the distance in the Fitbit dashboard, it only shows that I have done 2kms all day? I don't understand this. Can somebody explain, please?

Thanks in advance

[JohnnyRow · Accepted solution]

"Outdoor Workout" is full of confusion.  I have head the explanation a couple of times but don't think Fitbit has anywhere put in down in black and white exactly what it means.

Here is my take:  It is for activities whee you might want to see the distance and track a map, but distance is not really equivalent to as if walking; ex. kayaking, skiing, so distance might be shown but does not really count in daily total, perhaps likewise for steps.  But calories burned from increased heart rate do count as normal.

[NewTracker26]

Thanks for the help @JohnnyRow. You were right, once I used the regular "workout" instead of "outdoor workout" it seems to record everything perfectly. Bit weird tbh how they cannot figure outdoor workout to sync to the dashboard.