help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2022 07:00

‎07-13-2022 07:00

I misplaced or lost my charger. Will there be a cost to replace it? Thanks.

Best Answer
0 Votes
2 REPLIES 2

‎07-13-2022 07:49

‎07-13-2022 07:49

Hi @kl1957johnson  Fitbit doesn't cover lost or misplaced items. You can purchase one at a local retailer or online at the Fitbit Store (click to see)

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎07-13-2022 07:53

‎07-13-2022 07:53

First, I would ask to verify if you really mean the charger cable, as the cord that connects between your tracker and a power source.  You might be surprised how many people refer to their "Charge" tracker as a "charger".

If you do mean the cable, you would have to ask Support, but my suspicion is that you would be charged for a new one.  If so, another option would be to go on Amazon and buy a third-party one for a fraction of the price and probably get it much quicker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer