help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not same time as phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-31-2022 14:00

‎08-31-2022 14:00

I've just returned from abroad and my fitbit is still on European time I've switched off my phone and restarted it and opened the app several times.  Any suggestions pls 

Best Answer
0 Votes
2 REPLIES 2

‎08-31-2022 14:28

‎08-31-2022 14:28

Hi @Valah29. Have you double checked the location services setting? Your Fitbit needs location services enabled in order to sync with the correct time. I would check that. Also, you can try unpairing and repairing your Charge 5 to see if that helps as well.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

‎08-31-2022 15:11

In response to Heather-S

‎08-31-2022 15:11

Hi Heather

Thank you,   I ended up having to delete and reinstall the app again !   That's never happened before, , I'm aways  popping over the channel  and it always changes tge time back again 🙄

Best Answer
0 Votes