Fitbit sleep app

[Tinausername]

My sleep app starts on time but then quits between midnight and 3 am. It then continues until I wake up. I am getting two sleep times but the time between midnight and 3 am is not being tracked, thereby, not giving me an accurate reading. What is going on?

[RiekoC]

Hello @Tinausername 

It's frustrating when our devices don't track our sleep properly. 

When my device splits my sleep into more than 1 log, I open the app and edit my sleep into a single log. I note what time I woke up, delete the second log, edit the first log with my wake up time. It often takes an hour or so for the app to update my sleep log with my sleep stages and score. It took me quite a while to accept that deleting a sleep log only deletes a time interval and not the tracked data. Hopefully you won't have to use this workaround very often. 

[Howlrm]

How do you do that??

[RiekoC]

Hello @Howlrm 

If you're asking about instructions on how to edit your sleep log, here's what I do:

• On the Today page in the Fitbit app, scroll down to Sleep and tap on the Sleep duration tile
• Swipe up to get to your sleep logs
• Since you will need to delete one of the logs, tap on the one that you want to delete. I usually pick the second one which has my wakeup time.
• If you already know your wakeup time, you can skip this step. Otherwise, tap on the Time Asleep & scroll down to see your wakeup time and note it. Tap on the X in the upper left to close the page.
• Tap on the 3 dots in the upper right to get to Delete Log and tap on it. This will delete the time interval but not any of your sleep data during that time. 
• Tap on your sleep log that you are going to edit. 
• Tap on the pencil icon in the upper right to get to the Edit Sleep page. 
• Tap on the Sleep End time and enter your wakeup time. Then tap OK to save the corrected time. 
• Tap on Save in the upper right. Then tap on the arrows in the upper left to get back to the Today page.

As I mentioned, it usually takes some time - about an hour or so - for your sleep log to update with your sleep duration, stages and score. 

If you have any questions about the instructions, please let us know. 

[SGJT]

My sleep has stopped working since Sunday and I couldn't find any way to start it. It's also always not accurate....split reading.