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Fitbit steps missing from app.

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This morning when I tried to sync my Fitbit 5 it did not sync. I removed the app, restarted Bluetooth, added the Fitbit app back. My steps have disappeared and the calories show up where the steps would normally be. I am unable to log my daily progress. I see the steps on my Fitbit device but am unable to get them to sync to the app. Any suggestions would be appreciated. 
I have been using Fitbit devices since the Charge HR.

 

here is my screen image to show you. 

RasaF_0-1642217830739.jpeg

Any assistance would be appreciated. Thank you.

Rasa

 

 

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Edit button near top right.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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3 REPLIES 3

Edit button near top right.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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I did use the edit button, still no steps. Any other suggestions?

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I tried again, this time the steps are back. 
thank you!

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