Fitbit won’t charge

[zupper]

I can’t get my Fitbit to charge or light up or come on 

[ManuFitbit · Accepted solution]

Welcome to the forums @zupper 

Thank you for the information provided regarding your Charge 5.

I've proceeded to send your information to the Customer Support team for further assistance with this, but I've been informed that you already got in touch with them and it seems they've provided you with some instructions. In this case, they will let you know how to proceed.

[Kjluton]

Mine did same thing, black screen and will not charge. I need help or support as well. 

[RiekoC]

Hello @Kjluton 

Click here for: Fitbit support 

From this page, you can contact Fitbit support via live chat, phone, or direct message. 

[Millersville]

Same ughhh so frustrating 😑 

[ManuFitbit]

It's good to see you back in the community @Millersville.

Thanks for commenting about the inconvenience.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.