help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Any good replacement for my Charge 5?

‎09-28-2025 18:11 - last edited yesterday by Fitbit Moderator

‎09-28-2025 18:11 - last edited yesterday by Fitbit Moderator

I've had this fitbit for years now, like maybe since 2020 to 2021 at least. It's starting to really break down. Registers my heartrate at much higher than it is, doesn't register my sleep, doesn't show steps on my graph. Is there a good replacement based on my main goals? Mainly steps, zones, heartrate, and sleep. I'm so tired of using it and after a week, it stops working and I have to leave it be for a few days.

 

Moderator edit: edited title to clarity.

Best Answer
0 Votes
1 REPLY 1

yesterday

yesterday

Hello and welcome to the Fitbit Community, @t1inama.

Thanks for letting us know your situation with the Charge 5 tracking your heart rate, sleep and steps more than it is, I can help you checking what is going on and do as much as I can to improve the situation. Can you let me know how you able to actually confirm it is tracking more that it is, please? Have you tried restarting your Charge 5 and check if both the app and Charge 5 are updated?

And, in regards to a good replacement, if you really want to upgrade, I recommend you to upgrade to the Charge 6, you can check the specs of it here.

Best Answer