Hourly Step count

[Pam2019]

In addition to not being able to update the hours from 3-3 to 6-6 the hourly step count has disappeared from the fitbit face! Does anyone else have that issue? 

[Dalywalk]

Yes, I can’t get it to change back to what I had set 

[MsVictoriaZ]

I am having the same issue. 

[khoch]

I see the same problem and the app has apparently decided that my hour are from 4 am until 2 pm and won’t let me change it.

[sschepis]

Having same issue. My step hours are off by several hours and I can't reset despite trying everything. 

[Lemondrop13]

Same issue here. I was able to change it on my desktop, but not in the app.

[Karrn]

Yes, glad to know it’s not just me! That means it’s not something that I did that messed it up!

[MattWalls]

Fix the hourly step count!

[Karrn]

I’m guessing that it has something to do with last night’s switch with DST. Somehow, Fitbit didn’t “fall back” as it should!

[Neffer]

Same issue for me. I can change it on the web dashboard, but app just messes the hours up again. I agree, probably related to daylight savings, but wish it could get corrected more quickly.

[Karrn]

Mine’s working again! Hope everyone’s is back to normal. Must have been a coding glitch related to those of us ending DST. Those little computer coders were scrambling all day yesterday trying to get things back on track!
~Make the most of today!

[RiekoC]

Hello all,

Unfortunately, for some reason many Fitbit devices didn't properly adjust from the time change. We saw this last week with some European users. Thankfully, it seemed to resolve after a day. Hopefully, everyone's devices who experienced issues yesterday is back to working properly.