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How do I disable device lock pin on Charge 5?

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‎05-18-2023 07:14 - last edited on ‎05-29-2023 10:39 by Fitbit Moderator

‎05-18-2023 07:14 - last edited on ‎05-29-2023 10:39 by Fitbit Moderator

It didn’t work for me. I go into the device, and then I see device lock, but, there is no way to disable it all I see is change.

Moderator Edit: Clarified subject

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‎05-29-2023 10:50

‎05-29-2023 10:50

Hi there, @LLTK.

I've moved your post to the Charge 5 board so we can keep the forums organized. Thanks for sharing these details, and your efforts while working on this. While it's possible to unlock, reset or change the PIN code, currently it's not possible to completely disable the device lock on your tracker. More of this information can be found here.

I'm sorry if this causes any inconvenience and I'd encourage you to share this idea in the Product Feedback board so our developers can take it into consideration for future improvements.

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