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How do I enable Screen Wake on my Charge 5?

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‎12-30-2022 06:06 - last edited on ‎12-31-2022 08:38 by Fitbit Moderator

‎12-30-2022 06:06 - last edited on ‎12-31-2022 08:38 by Fitbit Moderator

I just received a charge 5 through my insurance company and the wake up watch is set on manual and I can’t set it to automactic to raise my arm to wake up watch. Please help!

 

Moderator Edit: Clarified subject

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‎12-30-2022 08:19 - edited ‎12-30-2022 08:20

‎12-30-2022 08:19 - edited ‎12-30-2022 08:20

First here's some intro material you might want to look at How do I get started with Fitbit Charge 5? 

 

Charge 5 manual (pdf) 

 

For your question, turn 'Screen Wake' to Auto in 'Quick Settings'.  From main clock face, swipe down (scroll up) takes you to Quick Settings.  Within Quick Settings probably have to scroll down to Screen Wake and tap it to change it from Manual to Auto.

That is a setting that often gets changed accidentally somehow.

Screen caps from manual:

JohnnyRow_0-1672417086689.png

 

JohnnyRow_1-1672417150365.png

 

On the outside chance that doesn't do it, you might be it 'Sleep Mode', also in Quick Settings, which also prevents screen from turning on with wrist turn.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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‎12-30-2022 08:19 - edited ‎12-30-2022 08:20

‎12-30-2022 08:19 - edited ‎12-30-2022 08:20

First here's some intro material you might want to look at How do I get started with Fitbit Charge 5? 

 

Charge 5 manual (pdf) 

 

For your question, turn 'Screen Wake' to Auto in 'Quick Settings'.  From main clock face, swipe down (scroll up) takes you to Quick Settings.  Within Quick Settings probably have to scroll down to Screen Wake and tap it to change it from Manual to Auto.

That is a setting that often gets changed accidentally somehow.

Screen caps from manual:

JohnnyRow_0-1672417086689.png

 

JohnnyRow_1-1672417150365.png

 

On the outside chance that doesn't do it, you might be it 'Sleep Mode', also in Quick Settings, which also prevents screen from turning on with wrist turn.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer