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How do I get replacement parts?

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‎10-25-2023 14:48

‎10-25-2023 14:48

20231025_154051.jpg

 I don't even know what the tiny plastic thing is called, it holds the band onto the watch.  I need a new plastic bit, and whatever tiny rod originally held it in place.  And probably instructions on how it fits in there

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‎10-25-2023 16:06

‎10-25-2023 16:06

@Robochelle 

I don't believe that's a user serviceable part.

You should contact Support at (877) 623-4997 or selecting Live Chat on this page. 

How old is the device?

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4

View best answer in original post

Best Answer
1 REPLY 1

‎10-25-2023 16:06

‎10-25-2023 16:06

@Robochelle 

I don't believe that's a user serviceable part.

You should contact Support at (877) 623-4997 or selecting Live Chat on this page. 

How old is the device?

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4

Best Answer