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How do I return a band?

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‎06-20-2022 07:16 - last edited on ‎10-11-2023 04:54 by Fitbit Moderator

‎06-20-2022 07:16 - last edited on ‎10-11-2023 04:54 by Fitbit Moderator

Hello, I bought a hook & loop strap,
I took the wrong color and size I would like to return it with another one,
where is the support page?
Karl

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‎06-20-2022 07:52 - last edited on ‎02-14-2026 04:57 by Fitbit Moderator

‎06-20-2022 07:52 - last edited on ‎02-14-2026 04:57 by Fitbit Moderator

https://myhelp.fitbit.com/s/support?language=en_US

Phone or chat works best, @KarlJJ 

Stepping in the U.S.A. since September 2013. Android 14

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‎06-20-2022 11:35

In response to Odyssey13

‎06-20-2022 11:35

Thanks, yes in the end i solved via the chat.

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