How to correct time on Charge 5? - Fitbit Community

How to correct time on Charge 5?

Replies are disabled for this topic. Start a new one or visit our Help Center.

Rosyrose

1 0 0

Please help after last charge, time is completely wrong. How can I get correct time back? Everything else is okay. Thanks

Moderator Edit: Clarified subject.

Best Answer

2 REPLIES 2

GrumpyOldTrout

2 0 4

This happened to me. I synced my watch with my mobile app and it fixed itself. Have you tried that?

Best Answer

FatimaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

1257 65 431

Hi there @Rosyrose and @GrumpyOldTrout! A warm welcome to the Fitbit Community!

@GrumpyOldTrout Thank you for the help!

@Rosyrose This way you can correct the time too:

From the Today tab in the Fitbit app, tap your profile picture > Fitbit settings.
In the App Settings section, tap Date, time & units.
Tap Time Zone.
Turn off the "Set Automatically" option and choose the correct time zone.
Sync your Fitbit device.
If the time is still incorrect, log out of the Fitbit app, and then log back in before syncing again.

Best Answer