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How to get Charge 5 battery notification before it is critically low

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I have low battery notification on my Charge 5 device on. But it only gives me a low battery notification when the device is critically low. I can't even use it as a watch to tell time once that happens.  How do I get battery notifications while the device is still usable?

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Hello @drmariner and welcome to the Community.  When you write that you have low battery notifications on, is this the path that you mean?  Tap on your profile avatar > scroll down to Notifications.  There are two lists for push and email notifications.  Is low battery toggled on for either one?  This low battery alert is supposed to give you a push/email at around 20-25% charge.  If you have these on, try toggling them off, then back on.

 

If you are referring to a low battery alert on your Charge 5 screen, pages 20-21 of the Charge 5 manual describe what you should see.  That description is exactly the same for my Luxe.  Bit it isn't my main Fitbit, so I don't have personal experience with the screens.  The first line troubleshooting for any misbehaving Fitbit is to try restarting it and see if that helps.

 

I take a very different approach to battery charging.  I don't wait for my battery to get low.  Letting your battery go below 20% is considered to be a deep discharge.  Repeated deep discharges shorten your battery life.  Taking off your Fitbit is good for your skin, so I never wear my Fitbit in the shower and charge it then, if it needs it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hello @drmariner and welcome to the Community.  When you write that you have low battery notifications on, is this the path that you mean?  Tap on your profile avatar > scroll down to Notifications.  There are two lists for push and email notifications.  Is low battery toggled on for either one?  This low battery alert is supposed to give you a push/email at around 20-25% charge.  If you have these on, try toggling them off, then back on.

 

If you are referring to a low battery alert on your Charge 5 screen, pages 20-21 of the Charge 5 manual describe what you should see.  That description is exactly the same for my Luxe.  Bit it isn't my main Fitbit, so I don't have personal experience with the screens.  The first line troubleshooting for any misbehaving Fitbit is to try restarting it and see if that helps.

 

I take a very different approach to battery charging.  I don't wait for my battery to get low.  Letting your battery go below 20% is considered to be a deep discharge.  Repeated deep discharges shorten your battery life.  Taking off your Fitbit is good for your skin, so I never wear my Fitbit in the shower and charge it then, if it needs it.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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