02-27-2024
12:30
- last edited on
02-28-2024
09:24
by
CrisVillaFitbit
02-27-2024
12:30
- last edited on
02-28-2024
09:24
by
CrisVillaFitbit
I see this has been raised several time - on the charge 5 it continually get the ‘Add Card’ every 30 seconds to a minute and it is very annoying (as I don’t want to) and I thus don’t want the reminder- can someone please tell me how to stop it - it started in Feb 2024 just after the battery refused to hold its charge for more than a few days. Many thanks
Moderator edit: edited title to clarity.
02-28-2024 09:25
02-28-2024 09:25
Welcome to the Fitbit Community, @Greywacke.
Thanks for letting me know about this situation in regards to the notifications you receive to add a card on your Charge 5.
I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them.
03-08-2024 08:00
03-08-2024 08:00
How about sharing that solution with the rest of us? The "Add Card" notification has been a problem on the Charge 5 for nearly a year, and as far as I know there is no known solution or workaround. My watch is unusable at this point since I can't get it to stop that repeating notification, which drains the battery in about an hour.