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How to view the Charge 5 GPS mapping route?

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‎10-07-2021 12:36 - last edited on ‎10-14-2021 17:18 by Fitbit Moderator

‎10-07-2021 12:36 - last edited on ‎10-14-2021 17:18 by Fitbit Moderator

Hey Everyone!! hope all is going well and life is **ahem** good! 

 

I used to have a Fitbit years years ago and decided to get back into it, so I just bought a Charge 5 and I truly love it. Its been a while since I have used something like this. So my concern is I can connect to my GPS with my iphone BUT is there a certain app that is needed so I can see my mapped route ran? I would love to see that but just need to figure out how to get to it! 

 

Thank you for the help! Prost!

 

Moderator Edit: Clarified subject

Best Answer
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7 REPLIES 7

‎10-07-2021 13:05

‎10-07-2021 13:05

If you mapped the run via connected GPS, the map should show up on the phone Fitbit app. Tap on the exercises tab on the dashboard and it should show the maps of the runs logged in. An alternate is to go to your web page dashboard and click on the exercises tab.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎10-11-2021 19:00

In response to wtksk8r

‎10-11-2021 19:00

But what about phone connected gps runs? My charge 2 had this. It blows my mind I don’t see it for the Charge 5. 

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0 Votes

‎10-12-2021 05:03

In response to Bhaberle

‎10-12-2021 05:03

Connected (and on-device) both show a map in the app (after the exercise is complete.) I'm wondering if you have GPS enabled on the phone when you are using connected GPS?  On the C5 there is a little symbol on the display showing a phone for connected GPS and a tracker for on-device GPS.  Are you seeing those symbols during an exercise? [This was my same response to your other thread on this question.]

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‎10-12-2021 16:34

In response to kingRidiculous

‎10-12-2021 16:34

Hi there.

I see no icons. I verified my ios permissions are correct.

My previous fitbit charge 2 used this phone and had the same permissions.

Is it an ios deprecation?
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0 Votes

‎10-13-2021 19:18

In response to kingRidiculous

‎10-13-2021 19:18

Sorry didn't mean to post that twice. I saw that my watch is on "dynamic."

 

When I select my "run" workout it says "off" for GPS. I am assuming this is the problem? If I turn it on and have my phone on me, will it use my phone? it is only when I do not that it uses the built in GPS right?

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0 Votes

‎10-14-2021 07:41

‎10-14-2021 07:41

Unfortunately, there are a number of posts on the Charge 5 thread regarding ongoing issues with GPS connectivity and accuracy, so I don't believe the GPS has been improved on the 5. I was hoping for a more reliable product.

Best Answer

‎10-14-2021 08:42

In response to nihahi

‎10-14-2021 08:42

@nihahi I've moved your non-stair count comment into a gps thread. 

Best Answer