07-22-2025
20:15
- last edited on
07-23-2025
07:10
by
MarreFitbit
07-22-2025
20:15
- last edited on
07-23-2025
07:10
by
MarreFitbit
Goodbye Fitbit and Charge. The crappy device goes into a coma when I need it, and doesn't sync when I want it to. This is on the Apple platform, BTW. I have experienced enough frustration to know when to quit. If other users are happy with it, good for them. It has been horrible for me. Unreliable. Stops when it wants to. Might sync, might not.
Moderator Edit: Clarified subject
07-23-2025 07:12
07-23-2025 07:12
Hi there, @MyComputerMan. Welcome to the Fitbit Community Forums. I'm sorry to hear about the inconveniences you've been having with your Charge 5. We‘re taking your comments and sentiments in regards to our products and services into consideration.
To better assist you, would you mind providing me with more details regarding the issue you're having with your Fitbit device? Have you tried any troubleshooting steps?
Looking forward to hearing from you.
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07-23-2025 08:23
07-23-2025 08:23
I received an email with this request, here is what I said...
My original post was "Goodbye Fitbit and Charge. The crappy device goes into a coma when I need it, and doesn't sync when I want it to. This is on the Apple platform, BTW. I have experienced enough frustration to know when to quit. If other users are happy with it, good for them. It has been horrible for me. Unreliable. Stops when it wants to. Might sync, might not. “