02-13-2022
11:26
- last edited on
02-15-2022
06:08
by
DavideFitbit
02-13-2022
11:26
- last edited on
02-15-2022
06:08
by
DavideFitbit
Hi, I have a problem with my Fitbit Charge 5 during an activity (walking). When I stop for a break I pause the activity on my Fitbit. But it happens often that the “stop” is pressed by my jacket by accident. And then it is not possible to resume my activity. That’s a shame. Does anyone has a solution? I already checked the manual and internet, I thought about locking the screen in pause mode, but I couldn’t find a solution.
Moderator edit: subject updated for clarity
02-15-2022
06:07
- last edited on
11-19-2024
08:59
by
MarreFitbit
02-15-2022
06:07
- last edited on
11-19-2024
08:59
by
MarreFitbit
Hi, welcome to the FItbit Community forums, @Heleennnn.
I appreciate all the details that you've shared about your experience with the new Charge 5.
I noticed some users have provided this feedback about other Fitbti devices as well. If you haven't done so already, please consider voting for this idea posted in the forums: Lock screen/buttons during exercise for all Fitbit devices.
However, if you have a more specific idea and you thing it's something that could be implemented to the Charge 5 with a future update, I would recommend that you post this idea in the Feature Suggestion board of the Community, since this section is regularly monitored by the team of developers. Make sure to post your idea including as many details as possible.
There's currently a Water Lock feature that prevents the water from stopping the activity during a swimming activity, but it's currently not possible to activate it during a different type of activity, like Running or Bike.
Thanks again for sharing all your feedback and comments.
Have a great day.