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Lost Charge 5 charger

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‎03-20-2023 17:06 - last edited on ‎03-21-2023 15:41 by Fitbit Moderator

‎03-20-2023 17:06 - last edited on ‎03-21-2023 15:41 by Fitbit Moderator

What number did you call? I called & they said someone would send me an email. Someone did & said to go buy another one. I only had mine Fitbit 5 for 2 months & charger wasn’t charging right. Why should I have to buy a new one? It’s still under warranty.

 

Moderator Edit: Updated subject for clarity.

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‎03-21-2023 15:44 - last edited on ‎10-14-2024 04:05 by Fitbit Moderator

‎03-21-2023 15:44 - last edited on ‎10-14-2024 04:05 by Fitbit Moderator

Welcome @BeachGirl56 to the Fitbit Community.

I'm sorry to hear that your Charge 5 charger isn't working. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. If you don't see the message for our team in your inbox, please check spam and junk folders (sometimes our messages are redirected there).

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