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Lost all back data

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‎10-01-2024 06:56

‎10-01-2024 06:56

Just moved my account over to google, and lost all my back data 

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3 REPLIES 3

‎10-01-2024 10:56

‎10-01-2024 10:56

Hello @Grjensen75 

It sounds like you created a new Fitbit account instead of migrating your account to Google.

This isn't something that we can help with. You should contact Support (<-- click link) and see if they can help you get your account straighten out.

Rieko | N California USA MBG PE

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‎10-01-2024 11:24

In response to RiekoC

‎10-01-2024 11:24

Looks like from the reports on support when you move over you lose all your data. 🤨
Sent from Ricky's iPhone
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‎10-02-2024 11:21

In response to Grjensen75

‎10-02-2024 11:21

Hello @Grjensen75 

I migrated my Fitbit account to my Google account last year (2023) and still can see all my historical Fitbit data from previous years. 

Rieko | N California USA MBG PE

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