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Missing Wellness report

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‎12-15-2022 10:26

‎12-15-2022 10:26

Have a new Charge 5.  Under Notifications it says your "Wellness report is ready.  Check it out"  I click on 3 dots inside circle, then "Download PDF"  My Samsung phone says "Downloading" but nothing further happens and there is no download.

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‎12-16-2022 23:33

‎12-16-2022 23:33

Hello @ATHiker9 

 

Is it a new Wellness report you just generated or an old one generated some time ago ? 

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‎12-17-2022 18:04

In response to SebWotan

‎12-17-2022 18:04

 New-only had the watch a couple days, but the app has merged info from my old charge 3 
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‎12-20-2022 06:54

In response to ATHiker9

‎12-20-2022 06:54

I think you need to generate a new report, and then download it and see if it works. I just tried using the same setup as you and it works fine for me. 

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