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My Charge 5 battery is going from 100% to 0% in an hour

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‎08-08-2022 05:04

‎08-08-2022 05:04

Hi, 

As I said I the title My Charge 5 battery is going from 100% to 0% in an hour, I’ve only had it for 3 month, I have tried restarting, turned off always on, turned off sensors, performed a software update and also performed a factory reset, removed the charge 5 from my app and reinstalled and still having exactly the same issue… can’t even have a session at the gym without it going from 100% to 0%. Can anyone help me please?

KR Gary.

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‎08-10-2022 22:06

In response to Ge0rd1eb0y

‎08-10-2022 22:06

What's interesting is that yesterday someone asked if a new Charge 5 would have the same problem, and they were told yes.  I wonder what version firmware will be on the Charge 5 they send you.

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