My Charge 5 clock face screen doesn't look the same

[Richard5]

Some time during the last few days the clock time format has changed from a large 2-line display in blue and yellow to a smaller size text combining date and time. How can I change it back? It was much easier to read.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Richard5. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I understand your concern, I will do my best to help you with this!

To better assist you, may I know if this happened out of nowhere or you recently changed the clock face?

If you saved your original clock face you can switch between the new one and the old one. Though, keep in mind that this will work only if you saved the clock face you're looking for. To see your saved clock faces from your watch, open the Clocks app (available on certain devices) and swipe to find the clock face you want to use. Tap to select it. On Versa 4, you can also press and hold your finger on your current clock face to switch between saved clocks.

To see your saved clock faces in the Fitbit app, tap the Today tab > devices icon > your device > Gallery. See your saved clock faces in My Clocks.

• To remove a clock face, tap the clock face > Remove clock face.
• To switch to a saved clock face, tap the clock face > Select.

[Richard5 · Accepted solution]

Hi @MarreFitbit . This happened out of nowhere and only 3 screens were available to swipe. On a second look, the watch thought I was timing an exercise - 27 hrs in! Cancelled that and the clock format was found to be intact.

[MarreFitbit]

@Richard5 That means that you managed to solve the issue, didn't you? If that is the case, I'm glad to hear that you're back on track. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.