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My Charge 5 stuck on 0% charge

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‎01-30-2023 07:21

‎01-30-2023 07:21

Hi woke up this morning with my Fitbit off. It’s been plugged in for probably about 8 hours now but it’s been stuck on 0% battery. I have already restarted it countless times but still doesn’t gain a charge. Does anyone have a solution?

https://nox.tips/ https://xender.vip/
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‎01-31-2023 03:20 - last edited on ‎08-30-2024 10:45 by Fitbit Moderator

‎01-31-2023 03:20 - last edited on ‎08-30-2024 10:45 by Fitbit Moderator

@amelio88 Welcome to the Fitbit community!

Sad to hear that you're having an issue with your Charge 5. As you've already tried restarting your device without success, I'd suggest contacting Fitbit support for this is looking like a defective device:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2, Pixel 4a, Pixel 7
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