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My charge 5 won’t charge

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I recently got this charge 5 and now it won’t even register being plugged in. Last night it was saying a charging error and wouldn’t charge but today it won’t even register being plugged in. I have restarted it multiple times but nothing has worked. 

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Hi, @Hudhud01 , if a restart hasn’t solved your charging issue, and you are sure that you are plugging it in to a charger and socket known to be working, then it is time to get in touch with Fitbit Customer Support on contact.Fitbit.com.  They will get you going again.

 

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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