Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My experience with Fitbit devices

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have owned 4 devices in total - Versa, Charge 5 and Charge 6 (2 devices). All devices have failed to operate at all or in terms of screen function. The last device was 3 months outside the 1 year warranty and Google informed me that nothing would be done, They are cheaper than most other similar devices but you don't get what you don't pay for

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

Hi there, @CPeddy. Welcome to the Fitbit Community Forums. I'm sorry to hear about the inconveniences you've had with your Fitbit devices. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Even though I truly appreciate you took the time to come here and express your feelings towards your experience with your Charge 5 and also want to find a resolution to your issue, my best advice is to keep the conversation with our Support Team. Note for this kind of inquiries/cases/process, there's not so much we here in the forums can do for you as this is something that our team handles based on our policies. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes