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My fitbit Charge 5/apple app loses my exercises, sometimes.

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Twice in the last week I have gotten back from a bike ride and check my ride on my iPhone. The first time it only showed about half the ride, then the ride vanished from the app. The second I the app showed the whole ride, but again the ride disappeared from the app. This is twice out of about five rides. Anyone know what is going on? I have a fitbit Charge 5 with current firmware. The iPhone is running Fitbit 3.75. The charge on the phone has been above 50%. The Charge's charge was above 70 % the second time. I don't know what it was for the first lost exercise.

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