help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting notifications on my Charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2023 22:36 - last edited on ‎08-21-2023 07:51 by Fitbit Moderator

‎08-20-2023 22:36 - last edited on ‎08-21-2023 07:51 by Fitbit Moderator

My charge5 no longer receives notifications from phone calls, messenger and whatsapp. Agenda still works.

I tried rebooting on fitbit watch and on the cable several times, no luck. Logging out is also no solution. All settings were checked and rebooting Iphone did’nt work either.

What is the case? Anyone?

 

Moderator Edit: Clarified Subject 

Best Answer
0 Votes
3 REPLIES 3

‎08-21-2023 07:49

‎08-21-2023 07:49

Hi there @Inge-DG, welcome to the Fitbit community. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out.

To better assist you, please make sure you've followed all tips and recommendations provided here Troubleshooting quick tips for iPhones. If the above hasn't worked, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Best Answer
0 Votes

‎08-21-2023 12:57

‎08-21-2023 12:57

Hello & welcome @Inge-DG 

This page has some other troubleshooting steps to try: Why won't my Fitbit sync? 

If these troubleshooting steps don't work, you probably should contact Fitbit support. 

Rieko | N California USA MBG PE

Best Answer

‎08-22-2023 03:52

In response to RiekoC

‎08-22-2023 03:52

Thanks for the link, I will try it and I hope it works.

I personally recommend you this https://studyclerk.com/help-with-research-paper website because of its commitment to excellence. They understand the challenges students face in today's demanding academic environment and provide reliable support to help them succeed. This website has writers who can handle the writing for you.
Best Answer