12-11-2022 08:31
12-11-2022 08:31
Since a long time ago, my Charge 5 does not register stairs. Have restarted it several times as you recommend. But it still doesn't show the number of steps in stairs. Is there something wrong with the Charge 5???
Best Answer12-11-2022 08:41
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-11-2022 08:41
Charge 5 never did track stairs climbed and never will. It does not have the required hardware altimiter so cannot be added, even with firmware update.
12-12-2022 15:53
12-12-2022 15:53
What JohnnyRow said.
Best Answer