Phantom steps Charge 5

[SunsetRunner]

Can someone please explain how my brand new Charge 5 gave me 40000 steps while sleeping? 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, I appreciate all the information provided about the inconvenience you're experienced with your Charge 5, @SunsetRunner. 

There are a few reasons why this could happen, if you're sleeping close to something that could emit a certain vibration, like a window, a fan or other type of machine. However, I think the amount of steps recoded is too high. The only way to negate these extra steps would be to manually log a driving activity, as this would override the data tracked during that time. 

If you haven't done so already, please complete a three pulse restart and let me know if you continue to experience the same behavior afterwards: 

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times (end of the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

Hope this helps, I'll be around.