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Why do I have this

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‎04-22-2022 18:52

‎04-22-2022 18:52

It tells time really well. That’s the only good thing I know about it. The last 3-4 nights it hadn’t said/noticed I slept???? Like I said it tells time very well. I am interested in my heart rate. My ekg. Stuff like that. But I guess I’ll keep it to tell time?

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‎04-23-2022 10:00

‎04-23-2022 10:00

@Luci53 - can we take a step back to see if we can possibly help you? 

  • Did you set up the Charge 5 with the app on your phone? If yes, which phone and what is the OS or iOS on your phone? 
    • According to this Help page, Apple iOS should be 13.4 or higher. And Android needs 10 or higher
  • Do you see the heart rate and other info on the Charge 5 or in the Fitbit app on your phone? 

Let us know and we’ll try to help. 

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