07-17-2022 09:14
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07-17-2022 09:14
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For the last four days the zone minutes are not getting updated. The steps and distance is showing up.
The graph of sleep is also not getting updated for the past four days
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07-17-2022 11:45
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07-17-2022 11:45
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So forget about zone minutes. That's just a symptom. The base issue is no heart rate. Look in Settings on Charge 5. Make sure you don't have "Heart Rate" turned off.

07-17-2022 09:33
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07-17-2022 09:33
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Where? On Charge 5? On app? If app, which one?
07-17-2022 10:06
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07-17-2022 10:06
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Both app & charge5
07-17-2022 10:46
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07-17-2022 10:46
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So you are just not getting any zone minutes. Are you sure you are getting heart rate? Is your heart rate getting high enough to earn zone minutes?

07-17-2022 11:28
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07-17-2022 11:28
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You are correct. The hear rate is also not showing up. I am quite active and have no issues with my heart rate. I think the problem is, with the fit bit
07-17-2022 11:45
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07-17-2022 11:45
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So forget about zone minutes. That's just a symptom. The base issue is no heart rate. Look in Settings on Charge 5. Make sure you don't have "Heart Rate" turned off.

07-17-2022 12:01
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07-17-2022 12:01
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