08-03-2023 09:25
08-03-2023 09:25
I changed Charge 4 to Charge 5 and can't access my profile to change activities etc
Best Answer08-16-2023 10:53
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-16-2023 10:53
Hi, it's good to see you visiting the community for the first time, @Mole33.
Thanks for sharing your inquiry about the Charge 5.
Could you please provide a few more details about this problem? Let me know what you see and if you're able to see all your information and activities and what exactly is happening when you try to change them.
Best Answer08-16-2023 11:25
08-16-2023 11:25
Thanks for your reply. I resorted to calling Fitbit customer services and the issues are now resolved.
09-19-2023 07:52
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more