Reboot loop after latest firmware update on Charge 5

[SunsetRunner]

• After updating my charge 5 to the latest update, it keeps turning itself off, black screen, time is wrong then goes right when I sync on my phone then reverts back to the wring time

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

Thanks for letting me know about this situation in regards to your Charge 5 restarting itself after updating it.

I recommend you to do the following, please:

- In the Fitbit app, touch your profile picture, touch your Fitbit device and click 'Sync Now'. This will help you synchronize it
- Restart your Charge 5 by following the steps here.
- After this, change the clock face of your Charge 5. In the Fitbit app, you can access the image of your profile and the image of your Fitbit device, touch the gallery and the screen and click on the clock face, preferably one of Fitbit and install.

Let me know how it goes once you've finished.