help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ridiculously exaggerated step counts when worn at night

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2022 11:06

‎03-12-2022 11:06

Screenshot_20220312-190255_Fitbit.jpg

 this happens quite frequently. When wearing overnight my charge 5 (and 4), thinks I manage to do 50000-60000 steps in 2 seconds. 

Best Answer
0 Votes
1 REPLY 1

‎03-12-2022 17:40

‎03-12-2022 17:40

Have you tried restarting the Charge 5. 

Also do you have mobile track enabled on the Phone? If so try turning it off. That, not the tracker may be the issue. 

Best Answer
0 Votes