Screen Wake will not change Charge 5

[MenAm]

I keep single tapping on the screen wake but it will not change from Manual to Auto. The same things happens for DnD. But the other options like Sleep mode will toggle with a single tap.

Any ideas?

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @MenAm.

Thanks for sharing that you've been having this inconvenience with your Charge 5. 

That's a bit odd, I've tested this on my Charge 5 and it should change from Manual to Auto with a single tap. If you haven't done so already, please try completing a three pulse restart and let me know if you continue to experience the same behavior:  

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
3. Wait 10 seconds or until the Fitbit logo appears.
3. If the device doesn’t restart, wait 15 seconds to try again.

I'll be around. 

[MenAm]

Thanks for replying @DavideFitbit 

That didn't work. But the more I look at my watch, it looks like the option is disabled. Is there a place to enable/disable options?

Thanks again.