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Screen of death

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‎07-30-2022 09:58

‎07-30-2022 09:58

Updated my app the other day with the new firmware update. Charged ok last night. This morning, it was dead. It was working before I went to sleep. 

 

I tried the pulse restart... Nothing. I tried unsyncing, it wouldn't. It was it was all trying to sync but it hasn't been synced since midnight. I uninstalled and reinstalled the app. It still detects my charge 5, but it's not on. It's not allowing me to change the display or do anything. It's dead.

 

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6 REPLIES 6

‎07-31-2022 13:42

‎07-31-2022 13:42

24+ hours later, my watch miraculously turns on but was at 4%. Interesting, it was fully charged before it had the screen of death.

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‎07-31-2022 18:04

‎07-31-2022 18:04

When you say “screen of death” do you mean the white c with the red circle around it? That is what my watch suddenly did today as well. I just got it in December. 

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‎07-31-2022 18:06

In response to newsy670

‎07-31-2022 18:06

X…not C

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‎07-31-2022 19:42

In response to newsy670

‎07-31-2022 19:42

Mine did the same thing. Hoping it will come back on. Must have been linked to the firmware update. 

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‎08-04-2022 17:18

In response to newsy670

‎08-04-2022 17:18

My screen was just black. There was nothing that came up.

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‎08-05-2022 02:20

In response to MaiChery

‎08-05-2022 02:20

Same here. Installed software update on Monday and it died on Wed evening without warning. Had a medium charge at the time. Won't charge now and there is absolutely no sign of life. 

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