<ul class='lia-community-nav-node lia-nav-item-container nav-type-cat-container lia-nav-pos-left main_container hide_slide 1 cat-' data-node='nav-xmnuz23762' ><li class='lia-nav-header lia-nav-item'><button title='close navigation menu' class='menu_Close lia-nav-icon lia-nav-icon-left'></button><a href='/' aria-label='' title='' class='lia-nav-header-title'><span class='lia-nav-item-text lia-nav-header-text'></span></a></li><li class='lia-nav-item nav-item' data-nav='nav-EN' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/EN' data-trigger='nav-EN' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-FR' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR' data-trigger='nav-FR' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Communauté</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-DE' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/DE' data-trigger='nav-DE' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-IT' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/IT' data-trigger='nav-IT' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-SP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Comunidad/ct-p/SP' data-trigger='nav-SP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Comunidad</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-JP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%83%86%E3%82%A3/ct-p/JP' data-trigger='nav-JP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>コミュニティ</span></a></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories show_slide cat-EN' data-node='nav-EN' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/EN" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-EN' data-target='nav-EN'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-EN' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-support'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Help-Forums/ct-p/support'><span class='lia-nav-item-text nav-text'>Product Help Forums</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-EN' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6"><div class="product_icon product-charge6"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2"><div class="product_icon product-sense2"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4"><div class="product_icon product-versa4"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5"><div class="product_icon product-charge5"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3"><div class="product_icon product-inspire3"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Fitbit-Ace-LTE/bd-p/aceLTE"><div class="product_icon product-aceLTE"></div><div class="product_title">Fitbit Ace LTE</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Family-Accounts/bd-p/ace"><div class="product_icon product-ace"></div><div class="product_title">Ace & Family Accounts</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/sense"><div class="product_icon product-sense"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Versa-Smartwatches/bd-p/versa"><div class="product_icon product-versa"></div><div class="product_title">Other Versa Smartwatches</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Charge-Trackers/bd-p/charge"><div class="product_icon product-charge"></div><div class="product_title">Other Charge Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Inspire-Trackers/bd-p/inspire"><div class="product_icon product-inspire"></div><div class="product_title">Other Inspire Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxe"><div class="product_icon product-luxe"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-Scales/bd-p/aria"><div class="product_icon product-aria"></div><div class="product_title">Aria Scales</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/alta"><div class="product_icon product-alta"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flex"><div class="product_icon product-flex"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionic"><div class="product_icon product-ionic"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blaze"><div class="product_icon product-blaze"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surge"><div class="product_icon product-surge"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/One/bd-p/one"><div class="product_icon product-one"></div><div class="product_title">One</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Zip/bd-p/zip"><div class="product_icon product-zip"></div><div class="product_title">Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-Features'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Features/ct-p/Features'><span class='lia-nav-item-text nav-text'>Features</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-Features' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-features' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Feedback/idb-p/features'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Product Feedback</span></a></li><li class='lia-nav-item nav-forum board-premium' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-Premium/bd-p/premium'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit Premium</span></a></li><li class='lia-nav-item nav-forum board-appgallery' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-App-Gallery/bd-p/appgallery'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit App Gallery</span></a></li><li class='lia-nav-item nav-forum board-femalehealth' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Menstrual-Health-Tracking/bd-p/femalehealth'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Menstrual Health Tracking</span></a></li><li class='lia-nav-item nav-forum board-other-apps' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Third-Party-Integrations/bd-p/other-apps'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Third-Party Integrations</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-platform'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Platform/ct-p/platform'><span class='lia-nav-item-text nav-text'>Platform</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-platform' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-ios' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/iOS-App/bd-p/ios'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>iOS App</span></a></li><li class='lia-nav-item nav-forum board-android' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Android-App/bd-p/android'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Android App</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussions'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Health-Wellness/ct-p/discussions'><span class='lia-nav-item-text nav-text'>Health & Wellness</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussions' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-blog' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/The-Pulse-Fitbit-Community-Blog/bg-p/blog'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-blog lia-img-icon-blog-board'></span><span class='lia-nav-item-text nav-text'>The Pulse - Fitbit Community Blog</span></a></li><li class='lia-nav-item nav-forum board-fitness' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Get-Moving/bd-p/fitness'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Get Moving</span></a></li><li class='lia-nav-item nav-forum board-cooking' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Healthy-Eating/bd-p/cooking'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Healthy Eating</span></a></li><li class='lia-nav-item nav-forum board-weightloss' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Manage-Weight/bd-p/weightloss'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Manage Weight</span></a></li><li class='lia-nav-item nav-forum board-sleep' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sleep-Well/bd-p/sleep'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sleep Well</span></a></li><li class='lia-nav-item nav-forum board-mind_body' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mind-Body/bd-p/mind_body'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mind & Body</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-dev'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Developers/ct-p/dev'><span class='lia-nav-item-text nav-text'>Developers</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-dev' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-dev' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Web-API-Development/bd-p/dev'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Web API Development</span></a></li><li class='lia-nav-item nav-forum board-sdk' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/SDK-Development/bd-p/sdk'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>SDK Development</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-FR' data-node='nav-FR' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR" aria-label="Communauté" title="Communauté" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Communauté</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-FR' data-target='nav-FR'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-FR' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produit'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produit/ct-p/produit'><span class='lia-nav-item-text nav-text'>Produit</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-FR' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6FR"><div class="product_icon product-charge6FR"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2FR"><div class="product_icon product-sense2FR"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4FR"><div class="product_icon product-versa4FR"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5FR"><div class="product_icon product-charge5FR"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3FR"><div class="product_icon product-inspire3FR"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-bracelet-d-activit%C3%A9/bd-p/aceFR"><div class="product_icon product-aceFR"></div><div class="product_title">Ace bracelet d'activité</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseFR"><div class="product_icon product-senseFR"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-Montre-Connect%C3%A9e/bd-p/versaFR"><div class="product_icon product-versaFR"></div><div class="product_title">Versa Montre Connectée</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Charge/bd-p/chargeFR"><div class="product_icon product-chargeFR"></div><div class="product_title">Autre Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Inspire/bd-p/inspireFR"><div class="product_icon product-inspireFR"></div><div class="product_title">Autre Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeFR"><div class="product_icon product-luxeFR"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicFR"><div class="product_icon product-ionicFR"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaFR"><div class="product_icon product-altaFR"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2FR"><div class="product_icon product-aria2FR"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexFR"><div class="product_icon product-flexFR"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeFR"><div class="product_icon product-blazeFR"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeFR"><div class="product_icon product-surgeFR"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-et-Zip/bd-p/coachsaclipFR"><div class="product_icon product-coachsaclipFR"></div><div class="product_title">Aria, One, et Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-aide'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Aide/ct-p/aide'><span class='lia-nav-item-text nav-text'>Aide</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-aide' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-portableFR' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Portable/bd-p/portableFR'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Portable</span></a></li><li class='lia-nav-item nav-forum board-idees' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Commentaires-sur-les-produits/idb-p/idees'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Commentaires sur les produits</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussionsFR'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sant%C3%A9-et-Bien-%C3%AAtre/ct-p/discussionsFR'><span class='lia-nav-item-text nav-text'>Santé et Bien-être</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussionsFR' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-bienvenue' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Bienvenue/bd-p/bienvenue'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Bienvenue !</span></a></li><li class='lia-nav-item nav-forum board-sante' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Soyez-Fit/bd-p/sante'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Soyez Fit</span></a></li><li class='lia-nav-item nav-forum board-aliments' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mangez-sain/bd-p/aliments'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mangez sain</span></a></li><li class='lia-nav-item nav-forum board-sommeil' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Dormez-mieux/bd-p/sommeil'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Dormez mieux</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-DE' data-node='nav-DE' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/DE" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-DE' data-target='nav-DE'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-DE' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produkt'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produkt/ct-p/produkt'><span class='lia-nav-item-text nav-text'>Produkt</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-DE' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6DE"><div class="product_icon product-charge6DE"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2DE"><div class="product_icon product-sense2DE"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4DE"><div class="product_icon product-versa4DE"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5DE"><div class="product_icon product-charge5DE"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3DE"><div class="product_icon product-inspire3DE"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Aktivit%C3%A4ts-Trackers/bd-p/aceDE"><div class="product_icon product-aceDE"></div><div class="product_title">Ace Aktivitäts-Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseDE"><div class="product_icon product-senseDE"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Versa/bd-p/versaDE"><div class="product_icon product-versaDE"></div><div class="product_title">Andere Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Charge/bd-p/chargeDE"><div class="product_icon product-chargeDE"></div><div class="product_title">Andere Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Inspire/bd-p/inspireDE"><div class="product_icon product-inspireDE"></div><div class="product_title">Andere Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeDE"><div class="product_icon product-luxeDE"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicDE"><div class="product_icon product-ionicDE"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaDE"><div class="product_icon product-altaDE"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2DE"><div class="product_icon product-aria2DE"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexDE"><div class="product_icon product-flexDE"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeDE"><div class="product_icon product-blazeDE"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeDE"><div class="product_icon product-surgeDE"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-und-Zip/bd-p/gurtelclipDE"><div class="product_icon product-gurtelclipDE"></div><div class="product_title">Aria, One, und Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-hilfe'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Hilfe/ct-p/hilfe'><span class='lia-nav-item-text nav-text'>Hilfe</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-hilfe' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-mobilDE' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mobil/bd-p/mobilDE'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mobil</span></a></li><li class='lia-nav-item nav-forum board-ideen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Feedback-zum-Produkt/idb-p/ideen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Feedback zum Produkt</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-diskussionen'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Gesundheit-Wohlbefinden/ct-p/diskussionen'><span class='lia-nav-item-text nav-text'>Gesundheit & Wohlbefinden</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-diskussionen' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-willkommen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Willkommen/bd-p/willkommen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Willkommen</span></a></li><li class='lia-nav-item nav-forum board-gesundheit' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sei-fit/bd-p/gesundheit'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sei fit</span></a></li><li class='lia-nav-item nav-forum board-essen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Iss-gut/bd-p/essen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Iss gut</span></a></li><li class='lia-nav-item nav-forum board-schlaf' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Schlaf-besser/bd-p/schlaf'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Schlaf besser</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-IT' data-node='nav-IT' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/IT" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-IT' data-target='nav-IT'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-IT' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-prodotto'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Prodotto/ct-p/prodotto'><span class='lia-nav-item-text nav-text'>Prodotto</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-IT' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6IT"><div class="product_icon product-charge6IT"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2IT"><div class="product_icon product-sense2IT"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4IT"><div class="product_icon product-versa4IT"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseIT"><div class="product_icon product-senseIT"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5IT"><div class="product_icon product-charge5IT"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3IT"><div class="product_icon product-inspire3IT"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-trackers-di-attivit%C3%A0/bd-p/aceIT"><div class="product_icon product-aceIT"></div><div class="product_title">Ace trackers di attività</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Versa/bd-p/versaIT"><div class="product_icon product-versaIT"></div><div class="product_title">Altro Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Charge/bd-p/chargeIT"><div class="product_icon product-chargeIT"></div><div class="product_title">Altro Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Inspire/bd-p/inspireIT"><div class="product_icon product-inspireIT"></div><div class="product_title">Altro Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeIT"><div class="product_icon product-luxeIT"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicIT"><div class="product_icon 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Screen went black with only a tiny rectangle with five dots

‎08-31-2022 05:50 - last edited on ‎09-17-2022 12:45 by Moderator Alum

‎08-31-2022 05:50 - last edited on ‎09-17-2022 12:45 by Moderator Alum

Screen went off. What I see are five dots in a tiny rectangle with the third in green and the rest white in color. The battery is good at 75%.
How can I get it to sync once more.

Bought this last 27th. in London and now I am back home in Sri Lanka.

 

 

Moderator edit: subject updated for clarity

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‎09-17-2022 12:45

‎09-17-2022 12:45

Hi, welcome to the Fitbit Community forums, @Avantha. 

 

Thank you for all the information provided about this inconvenience with your Charge 5. 

 

If you haven't done so already, please make sure that you've completed a three pulse restart:  

 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times (end of the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

If you continue to have this problem, you can also try setting up your Charge 5 as a new device in your account and changing the clock face option on your device. 

 

Hope this helps, I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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