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Shows no recent activity

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‎01-28-2023 08:00

‎01-28-2023 08:00

Charge 5 is counting my steps but shows me for no recent activity

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3 REPLIES 3

‎01-28-2023 22:08

‎01-28-2023 22:08

Look on the fitbit app, when did the last sync occur? It is durring a sync tgat your data gets updated. 

Why won't my device sync

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‎01-29-2023 02:52

In response to Rich_Laue

‎01-29-2023 02:52

This has happened to me also. In my case the info was there when I went to bed, gone the next morning and syncs fine. I did a chat with your people and tried everything they suggestion but none worked. Check your boards there are several of us and no obeisance helping.

 

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‎02-01-2023 06:45

‎02-01-2023 06:45

I contacted the Fitbit tech support guy and eventually got the answer.  I would recommend that to anyone else with a similar problem.

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