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My sleep data stopped syncing last Sunday after update. I have done all suggested troubleshooting. Restart, Bluetooth on, off, reinstall app, now I can not get it to pair and the sleep tile on the app does not appear to boot. The watch appears to be working except for sleep recording but wont pair with Samsung flip 3
I spent about an hour on the chat with support yesterday to find out that they have a known issue with Flips and Folds right now. They will not sync. They are working on a fix, but no ETA.
Suppor told me that it would be a forced update when they fix it. So I am going to keep logging into the app and look for a link that wants to update the Charge 5.
It is frustrating. I saw that some apple users were having the same issue so maybe that will get them moving faster.
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